Frequently Asked Questions

RENU Massage Spa is located on the 3rd Floor, Shestra Mahal, No. 5, Opposite Radisson Hotel, Chhota Anjaiah Nagar, Hyderabad, Telangana 500032. We are easily accessible from Gachibowli, Financial District, Hitech City, Madhapur, and Kondapur. Simply look for the Radisson Hotel and we are directly opposite.

Yes, parking is available in the vicinity of Shestra Mahal. Street parking and nearby parking lots are easily accessible. Our reception team can guide you on the best parking options when you call ahead.

RENU Massage Spa is very conveniently located for Hyderabad's IT corridor. Approximate distances: Gachibowli – 5 min · Financial District – 8 min · Hitech City – 10 min · Madhapur – 7 min · Kondapur – 12 min · Miyapur – 18 min.

Yes! The nearest Hyderabad Metro stations are Raidurgam and Gachibowli. From these stations, an auto-rickshaw or cab ride to our location takes approximately 10-15 minutes. You can also use Google Maps navigation to "RENU Massage Spa" for precise directions.

There are three easy ways to book: (1) Online – Use our booking form on the website, (2) WhatsApp – Message us at +91 8757673579, or (3) Call – Phone us at +91 8757673579. Walk-ins are also welcome based on therapist availability.

RENU Massage Spa is open 24 hours a day, 7 days a week — including weekends, public holidays, and festivals. Whether you need a midnight session after a late office shift or an early morning treatment before work, we're here for you.

No advance payment is required for standard appointments. Simply book via WhatsApp or phone and we'll confirm your slot. Payment is made upon completion of your treatment at the spa. For premium packages and couple bookings, a small advance may be requested.

Yes, you can reschedule or cancel your appointment. We request that you inform us at least 2 hours in advance to allow us to offer the slot to other guests. Contact us via WhatsApp or phone for any changes.

For regular sessions, we recommend booking 2-4 hours in advance. For weekends, evenings, and couple packages, we recommend booking at least 24 hours ahead to ensure your preferred time slot and therapist are available.

We offer: Swedish Massage, Deep Tissue Massage, Thai Massage, Aromatherapy, Hot Stone Therapy, Reflexology, Full Body Relaxation, Stress Relief Package, Couple Wellness, and Wellness Consultations. Visit our Services page for full details.

Session durations vary by treatment: Reflexology is 45-60 minutes · Standard massages (Swedish, Deep Tissue, Aromatherapy) are 60-90 minutes · Thai Massage is 90-120 minutes · Hot Stone Therapy is 90 minutes · Full Body Relaxation and packages are 90 minutes.

For stress relief, we recommend our Swedish Massage for gentle relaxation, Aromatherapy for multi-sensory calming, or our dedicated Stress Relief Package which combines targeted techniques for maximum stress reduction. Our therapists can help you choose based on your specific needs.

Yes! Our Couple Wellness experience is one of our most popular services. Both guests receive simultaneous massages by two therapists in our dedicated couple's suite. It starts from ₹3,499 and is perfect for anniversaries, birthdays, and special occasions.

Yes, you can specify your therapist gender preference when booking. Please mention this during your WhatsApp or phone booking and we will do our best to accommodate your preference subject to availability.

Our prices start from ₹999 for Reflexology, ₹1,499 for Swedish Massage, ₹1,799 for Deep Tissue, ₹1,699 for Aromatherapy, ₹2,299 for Hot Stone Therapy, and ₹3,499 for Couple Wellness. Full pricing is available on our Pricing page.

Absolutely not. All our prices are fully transparent and inclusive of GST. The price you see is the price you pay — no hidden service charges, consultation fees, or surprise additions.

We accept cash, UPI (Google Pay, PhonePe, Paytm), and major debit/credit cards. Payment is made at the end of your session.

Yes! We offer multi-session packages for regular guests. The Renew Package (3 sessions) starts from ₹5,999 and the Luxury Retreat Package (5 sessions) starts from ₹9,999. Contact us for current promotions and special offers.

Yes. Safety and hygiene are our highest priorities. All treatment suites are thoroughly cleaned and sanitized before and after each session. We use fresh linens, sterilized tools, and disposable items where required. Our products are premium quality and hypoallergenic.

Comfortable, loose clothing is ideal. For oil-based massages (Swedish, Aromatherapy, Deep Tissue), you'll be provided with fresh towels and draping sheets for full privacy. For Thai Massage, comfortable loose clothing is worn throughout. Our team will guide you at the start of your session.

Please inform us of any medical conditions, injuries, allergies, or medications during your consultation. Certain conditions such as acute fever, skin infections, recent surgery, or blood clotting disorders may require medical clearance. Our therapists are trained to work safely with most health conditions with appropriate modifications.

Absolutely. All sessions are conducted in fully private, soundproofed suites. Your personal information and visit details are kept strictly confidential. We maintain a professional, respectful environment at all times.